Privacy Policy

Aroma Queen is committed to providing you with the best possible customer service experience.
Aroma Queen is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the Site which can be viewed without providing personal information, and the type of information we collect from you depends upon your use of the Site. Generally speaking, the information we may collect can be divided into the following broad categories:

Information You Give Us

We receive and store information that you enter into the Site. This may represent a potentially wide range of information. For example, when you register with any part of this site we may collect information from you such as e-mail address, phone number and your name.

Information We Collect From You

We may from time to time receive and store certain automatic information relating to your use of, and behaviour on the Site. This information is commonly referred to as “clickstream” information. For example, we may record information such as the areas of the Site accessed by you, the time, date and URL of the pages requested by you, your browser software, your IP address, and/or the previous web site that you have linked to the Site from. The recording of such information enables us to identify the areas of our sites that are most popular and to tailor the Site accordingly.

Information Stored & Obtained From “Cookies”

The Site makes use of a feature of Internet web browsers called “cookies”; small pieces of information stored by your browser on your computer’s hard drive. The use of cookies allows your browser to remember some specific information relating to you and your use of the Site and helps us to make your use of the Site easier by storing information about your preferences. Whenever you visit our Site, we will check with your browser for the presence of our cookies, which contain information such as whether you have visited the Site before and your preferences for our Site. If you prefer not to receive cookies you can adjust you Internet browser to refuse cookies or to warn you when cookies are being used. A number of third party products are also available to remove cookies from your computer. However, the vast majority of our Site will not function if cookies have been turned off, and setting your browser to “warn” you when cookies are used will reduce your enjoyment of the Site. For this reason we strongly recommend that you leave cookies fully functional. Of course, we never use cookies to retrieve information from your computer that was not originally sent by us, do not allow or share third party access to cookies placed by our Site, and except as outlined above, do not share any information obtained from them with any third parties.

Sharing of your personal information

We take privacy very seriously and will never onsell or provide personal information to third parties, aside from the necessity of occasionally hiring other companies to provide services on our behalf – including but not limited to managing our website design and information, or provide freight shipping directly to our customers. Those companies will be permitted to obtain only the personal information they need to deliver the service. Aroma Queen takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Where Required By Law

In certain circumstances we may be required by law to disclose your personal information, for example, where disclosure is ordered by a Court, or subpoenaed in relation to third party litigation. We also reserve the right to choose to disclose your information to law enforcement agencies in circumstances described in the National Privacy Principles and other applicable laws and regulations, including for the purpose of investigating alleged contraventions of the law.

No Guarantee Of Collection By Us

Despite the information about you that we may collect, we are not responsible for collecting or storing any of that information, and do not guarantee that we will. You are responsible for keeping your own records relating to your use of the Site and any transactions conducted via it, and for complying with any applicable record keeping legislation.

Changes to this Privacy Policy

By visiting the Site you are agreeing with and consenting to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy you should immediately cease using the Site.

Aroma Queen reserves the right to make amendments to this Privacy Policy at any time. As this Policy may be updated from time to time as the Site and its content develops and
matures, we encourage you to check this Policy regularly.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know.

If you have any queries about this Privacy Policy, or have a problem or complaint, then please contact us by sending an e-mail to [email protected].